Due to current circumstances and increased complex difficulties surrounding food banks, a temporary system has been put in place for Caerphilly county borough to support current provision with food bank vouchers, donations and delivery.
This support aims to help existing individuals or families that are currently in crisis, please note that this is not for those that are social distancing or self-isolating and unable to access food. This would be more appropriate for other support services for example potentially the voluntary community response.
If an individual needs a food bank parcel by referral or to self-refer, there are two options to contact:
This will lead to a discussion with a triage worker, who will assess the current needs and connect the individual to a local voucher distributer if needed to make the referral.
All referrals will be recorded on to a database, the required information will be sent to the relevant food bank at the beginning of each working day. The Food Bank will then prepare parcels ready for dedicated staff to pick up the parcel and deliver to door steps.
Community Response team